The highly anticipated release of the PlayStation 4 came last week as gamers around the world were eager and ready to get their hands on the new next-gen console. Unfortunately, as is the case with many new systems, there were a handful of issues that those who purchased the system first have been experiencing.
One of the issues comes when users are attempting to get the disks out of their system. Luckily, Sony has recognized the issue and they have given a tutorial on how to get the disks out of your console.
From our friends at GameSided.com:
Sony has acknowledged the issue, and posted a message on the official forums about the problem. They ask that you answer the following questions in the forum thread:
- What title were you trying to eject?
- Were you installing any game data at the time?
- Did you see any game or system notifications beforehand (Ready to install notifications, error messages, etc.)?
- What troubleshooting steps did you attempt?
While the company has yet to figure out an exact cause for the faulty disc drives, the do offer users a step-by-step guide on how to manually remove a disc from the console.
Many new systems have issues when they first arrive, so this is really no surprise, but it will be interesting to see what additional issues come forward as people get more familiar with their brand new consoles.
If you have had any other issues with your PlayStation 4 consoles, let us know in the comments section below or by emailing [email protected] with “PS4 issues” in the subject line.