The next gen system from Microsoft, Xbox One was just released to the world and while some people are enjoying their time with the console. There are some unlucky gamers dealing with issues.
One known issue relates to the disc drive, where once a disc is inserted the Xbox One makes a grinding noise, but the disc is unaffected.
The video below highlights the problem of the disc drive where it makes a noise.
Microsoft did release a statement about the problem.
“The issue is affecting a very small number of Xbox One customers. We’re working directly with those affected to get a replacement console to them as soon as possible through our advance exchange program. Rest assured, we are taking care of our customers.”
One nice thing they’re doing to the customers having this problem is providing them them with a complimentary game. They can choose from one of four titles: Dead Rising 3, Forza Motorsport 5, Ryse: Son of Rome or Zoo Tycoon.
Since the games are downloadable titles, Xbox One owners with a malfunctioning disc drive can still play them.
Another issue has gamers receiving an ”E100″ notification, indicating a total hardware failure caused by an update error. The Xbox One troubleshooting page notes that this error requires you submit your Xbox One for repair.
You can do this via the Xbox Online Service Center.
Other issues owners have reported to the Xbox support message board include strange sounds coming from the machine, spontaneous system shutdowns, missing pixels and blank screens. While others can’t get their system to even turn on.
You can sound off in the comments section below if you’re having these issues or something completely different.