EA Access suffering major issues

UPDATE: Three and a half hours later, and EA Access is finally working for most users with their trial of Madden 15. If you are still having problems, let us know in the comment section below.


ORIGINAL: The first opportunity for Xbox One owners to get a taste of EA Access was supposed to take place starting at Noon ET on Thursday with Madden 15.

Unfortunately, the service, which users pay $5 per month for, has seen nothing but issues since Madden 15 became available earlier today.

Users have been reporting the ability to download the game, but it will freeze once the download hits 100%. After turning off the system for a reboot, the same users are reporting that the download must be restarted.

For those who have completed the download, the ability to play the game just isn’t there.

In a statement to FanSided on the matter, EA had the following to say:

We’re aware that some players are currently unable to download the Madden NFL 15 Trial via their EA Access subscription, while other players are able to download successfully, but are unable to launch the Madden NFL 15 Trial afterwards. We’re working with Microsoft to resolve this issue. Please stay posted to the EA Access Twitter feed for further information.

FanSided will keep you posted on the situation, and will update this posted whenever a fix has been made. Please be sure to let us know in the comment section below if you are having any issues with EA Access and Madden 15.

Mike’s Musings: This is definitely not a good sign for EA. A service that fans are forced to pay for, and it’s not even working right at launch. Can’t wait for the backlash, if any, from this. 


Tags: EA Access EA Sports Gaming Madden 15 Xbox One

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