Verizon suggests Justin Smoak’s wife should be happy he’s not cheating
By Matt Fisher
Jun 25, 2013; Seattle, WA, USA; Seattle Mariners first baseman Justin Smoak (17) watches his two-run home run go over the wall against the Pittsburgh Pirates during the ninth inning at Safeco Field. Mandatory Credit: Joe Nicholson-USA TODAY Sports
Customer support, especially for wireless providers, can be taxing and tedious to talk to. Sometimes, the issues don’t get resolved and you can find yourself talking around in circles.
You don’t expect an accusation of marital infidelity to erupt, however. According to Seattle Mariners’ first baseman Justin Smoak’s wife, Kristin, that’s exactly what she got as she spoke with a Verizon Wireless customer support representative. She vented to Twitter and Verizon’s Twitter account about the issue.
Called @Verizon ab our crazy data usage this month, lady said Justin uses a lot and I should b happy he is on the phone and not misbehaving
— Kristin Smoak (@KristinSmoak) May 5, 2014
ABSOLUTELY INAPPROPRIATE @Verizon. Im not worried about my husband having an affair-I want this issue fixed-thanks for the free advice tho
— Kristin Smoak (@KristinSmoak) May 5, 2014
@JulieSelf @Verizon This is my first really terrible experience but WOW- im hardly easily offended but it was completely inappropriate
— Kristin Smoak (@KristinSmoak) May 5, 2014
@ChristieAnn5 oh I got the manager immediately... I was so mad... Of course nothing really got solved
— Kristin Smoak (@KristinSmoak) May 5, 2014
The Verizon support account, @VZWSupport responded – but to one of Kristin’s followers who was relating to her bad customer service. There does not appear to be any interaction between Kristin’s and Verizon’s Twitter accounts.